Terms & Conditions

Welcome to the FITRIYAT website. These Terms &
Conditions (“Terms”) govern your use of the
FITRIYAT website, products, services, and purchases.

By accessing or using our website, purchasing any
product, or using our services, you acknowledge
that you have read, understood, and agreed to
these Terms & Conditions.

If you do not agree with any part of these Terms,
please do not use our website or services.

01
About FITRIYAT

FITRIYAT is an online platform providing Islamic
books, eBooks, educational materials, guides,
and related physical and digital products.

Business Name
FITRIYAT
Address

Tamluk, West Bengal, India – 721151

Email

contact.fitriyat@gmail.com

Phone / WhatsApp

+91 93421 74623

02
Use of the Website

You agree to use our website only for lawful
purposes and in accordance with these Terms.

When using our website, you must not:

• Engage in any unlawful activity
• Attempt to compromise the security of the website
• Use another person’s identity or information without authorization
• Provide false or misleading information
• Copy, sell, reproduce, or redistribute website content without permission
• Interfere with the normal operation of the website
• Attempt to gain unauthorized access to our systems or services

FITRIYAT reserves the right to restrict or
terminate access where these Terms are violated.

03
Product Information

We make reasonable efforts to provide accurate
and clear information about our products.

Product information may include:

• Product name
• Product description
• Price
• Format
• Page or content details
• Delivery method
• Other relevant product information

We also make reasonable efforts to ensure that
product images and descriptions accurately
represent the products. However, colours and
visual elements may appear slightly different
depending on your device or display settings.

FITRIYAT reserves the right to modify product
information, pricing, availability, or other
details when necessary.

04
Pricing

The price displayed on the website at the time
of purchase represents the applicable product price.

We make reasonable efforts to ensure that all
prices are accurate. However, in the event of a
technical error, pricing error, or other mistake,
FITRIYAT reserves the right to correct the error
before confirming an order.

If an order has been placed at an incorrect price,
we may contact the customer regarding the issue
and may cancel the order where appropriate.

Where applicable, payments for cancelled orders
will be refunded in accordance with our Refund
& Cancellation Policy.

05
Order Placement

When you place an order through our website,
the order may initially be treated as a
purchase request.

We may verify order and payment information
before accepting or processing an order.

Successful payment does not necessarily guarantee
final acceptance of every order. FITRIYAT may
cancel an order due to technical issues, product
availability, suspected fraudulent activity,
incorrect pricing, or other legitimate reasons.

If an order is cancelled, any applicable refund
will be processed according to our Refund
& Cancellation Policy.

06
Payments

Payments made through our website may be processed
through third-party payment gateways or payment
service providers.

Customers are required to follow the applicable
terms and conditions of the payment provider
when completing a transaction.

!

FITRIYAT does not request your OTP, PIN,
CVV, internet banking password, or complete
card credentials.

You should never share such sensitive payment
information with FITRIYAT or anyone claiming
to represent us.

After successful payment, order or transaction
confirmation may be provided through the email
address, phone number, or other contact information
provided during the purchase process.

07
Digital Products and eBooks

If you purchase a digital product or eBook,
it will be delivered electronically using the
delivery method specified on the relevant
product or checkout page.

The delivery method and timing may vary depending
on the type of digital product.

Customers are responsible for providing an
accurate email address or other information
required for digital delivery.

If you do not receive your digital product after
completing a successful payment, please contact
our Customer Support team.

08
Use of Digital Products

Digital products and eBooks purchased from
FITRIYAT are provided for personal and lawful
use unless different licensing terms are
specifically stated for a particular product.

You may not:

• Share purchased digital products with unauthorized persons
• Upload them to websites, social media, file-sharing platforms, or other public platforms
• Resell or redistribute them
• Reproduce them for commercial distribution
• Modify and republish them without permission
• Use them for piracy or unauthorized distribution

Purchasing a digital product does not transfer
the copyright or intellectual property ownership
of that product to the customer.

09
Intellectual Property

The content of the FITRIYAT website, including
our branding, logo, text, graphics, designs,
images, books, eBooks, educational materials,
and other original content, may be protected
by applicable intellectual property laws.

Unless permitted by applicable law or an
applicable license, you may not copy, reproduce,
modify, publish, distribute, sell, or commercially
use FITRIYAT content without appropriate permission
from FITRIYAT or the relevant rights holder.

10
Refund & Cancellation

Refund and cancellation rules are described in
our separate Refund & Cancellation Policy.

Customers are encouraged to review the
Refund & Cancellation Policy before
purchasing a product.

For digital products, eligibility for a refund
may depend on the type of product, delivery
status, and the applicable refund policy.

Where a refund is approved, it may be processed
through the applicable payment method or
payment provider.

11
Delivery

For physical products, the delivery address,
shipping method, shipping charges, and estimated
delivery time may be provided on the relevant
product page or checkout page.

For digital products, electronic delivery may be used.

If you experience a delivery-related problem,
please contact our Customer Support team.

Where delivery delays occur due to circumstances
beyond FITRIYAT’s reasonable control, we will
make reasonable efforts to assist the customer.

12
Customer Information

Customers are responsible for providing accurate
and complete information when placing an order
or contacting Customer Support.

This may include:

• Full name
• Email address
• Phone number
• Delivery address, where applicable

If incorrect information results in failed
delivery or other order-related problems,
we may contact the customer to resolve the issue.

Information about how customer data is collected
and used is described in our Privacy Policy.

13
Prohibited Activities

You must not use our website to:

• Attempt to breach website security
• Introduce malware or harmful code
• Create an unreasonable or harmful load on our website or servers
• Conduct fraudulent transactions
• Use another person’s payment information without authorization
• Impersonate another person
• Scrape, copy, or reproduce website content without permission
• Violate intellectual property rights
• Conduct unlawful activities

FITRIYAT reserves the right to take appropriate
action where such activities are identified.

14
Third-Party Services

Our website may use third-party services,
including payment gateways, hosting providers,
analytics services, communication tools,
security services, and other external services.

These third-party services may operate under
their own terms and privacy policies.

FITRIYAT is not responsible for the independent
terms, policies, availability, or practices of
third-party service providers. However, where
appropriate, we will make reasonable efforts to
assist customers with service-related issues.

15
External Links

Our website may contain links to third-party
websites or external services.

These websites are not controlled or operated
by FITRIYAT.

We are not responsible for the content, security,
privacy practices, or policies of external websites.

We recommend reviewing the Terms & Conditions
and Privacy Policy of any third-party website
before using it or providing personal information.

16
Website Availability

We make reasonable efforts to keep our website
accessible and functional.

However, the website may occasionally become
unavailable due to maintenance, technical problems,
server issues, security incidents, internet
connectivity problems, or other circumstances.

FITRIYAT does not guarantee uninterrupted or
error-free availability of the website.

17
Disclaimer

We make reasonable efforts to provide useful,
accurate, and clear information through our
website and products.

However, we do not guarantee that all website
content or information will always be complete,
accurate, current, or suitable for every
individual purpose.

Customers should use their own judgment when
determining whether a particular product or
information is suitable for their specific needs.

18
Limitation of Liability

To the maximum extent permitted by applicable
law, FITRIYAT shall not be liable for indirect,
incidental, consequential, or other losses
arising from the use of our website, products,
or services, except where such liability cannot
lawfully be excluded or limited.

Nothing in these Terms is intended to exclude
or limit any liability or consumer right that
cannot legally be excluded or limited under
applicable law.

19
Changes to These Terms

FITRIYAT may update, modify, or revise these
Terms & Conditions from time to time.

Changes may be made due to updates to our
website, products, services, technology,
business practices, or applicable legal requirements.

When changes are made, the “Last Updated” date
at the beginning of this page may be updated.

Your continued use of the website after applicable
changes means that the updated Terms will apply
to your use of the website.

20
Applicable Law

These Terms & Conditions shall be governed
by and interpreted in accordance with the
applicable laws of India.

Any dispute arising in connection with these
Terms or the use of our website shall be subject
to the applicable laws and jurisdiction of the
relevant courts.

21
Customer Support

If you have any questions regarding these Terms
& Conditions, our products, orders, payments,
delivery, refunds, or other matters, please
contact us.

FITRIYAT
Tamluk, West Bengal, India – 721151

✉ contact.fitriyat@gmail.com


☎ +91 93421 74623

We aim to respond to Customer Support inquiries
within 48 hours.

22
Agreement to These Terms

By accessing or using the FITRIYAT website,
placing an order, purchasing a product, or
using our services, you acknowledge that you
have read, understood, and agreed to these
Terms & Conditions.

If you do not agree with these Terms,
please do not use our website or purchase
our products.

FITRIYAT
Beneficial Knowledge, Thoughtfully Presented.