Privacy Policy

01 About FITRIYAT

FITRIYAT is an online platform that provides Islamic books, eBooks, educational resources, guides, and related products.

02 Information We May Collect

Depending on how you use our website, we may collect different types of information.

Personal Information

When you contact us, place an order, or use certain features of our website, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing or delivery information, where applicable
• Order details
• Information you provide when contacting Customer Support
• Other information that you voluntarily provide to us

Payment Information

Payments made through our website may be processed by third-party payment service providers.

Depending on the payment method and payment provider, you may be required to provide payment-related information directly to the payment provider.

FITRIYAT does not intentionally collect or store your complete debit card, credit card, CVV, PIN, OTP, or internet banking credentials on our website.

Payment providers may process payment information according to their own privacy policies and terms.

03 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by WordPress, our hosting environment, security tools, analytics services, or other website technologies.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of access
• General website usage information
• Technical information required for website security and performance

WordPress itself can involve technical and personal data processing through features such as cookies, comments, contact forms, and third-party integrations. The exact information collected depends on the theme and plugins installed on the website.

04 How We Use Your Information

We may use the information we collect for purposes such as:

• Processing and fulfilling orders
• Delivering purchased products
• Providing customer support
• Responding to questions and inquiries
• Processing refunds or cancellations where applicable
• Communicating with you regarding your order
• Maintaining and improving our website
• Preventing fraud, abuse, and unauthorized activity
• Maintaining website security
• Understanding website usage and improving user experience
• Complying with applicable legal or regulatory requirements

We do not intend to use your personal information for purposes unrelated to the operation of our business unless permitted by applicable law or you have provided appropriate consent.

05 Contact Forms

If you contact us through a contact form on our website, the information you enter may be received and stored for the purpose of responding to your inquiry and providing customer support.

This may include your:

• Name
• Email address
• Phone number
• Message or inquiry
• Other information you choose to provide

We retain such information only for as long as reasonably necessary for customer service, business, legal, or security purposes.

The exact data collected through a contact form depends on the contact-form plugin or service used on the website. WordPress recommends that site owners specifically disclose what their contact-form plugin collects and how long those submissions are retained.

06 Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information, maintain functionality, improve user experience, and, where applicable, understand website usage.

Cookies may be used for purposes such as:

• Essential website functionality
• Security
• Remembering preferences
• Website performance
• Analytics
• Improving user experience
• Other functions provided by installed plugins or third-party services

The cookies used by a WordPress website can vary depending on the theme, plugins, analytics tools, payment systems, and other integrations installed. Therefore, our actual cookie usage may change when website functionality changes.

You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

07 Third-Party Services

Our website may use third-party services to provide specific functions, such as:

• Payment processing
• Website hosting
• Website security
• Analytics
• Email communication
• Customer support
• Embedded content or other website functionality

These third-party providers may process certain information according to their own privacy policies and terms.

Where applicable, we recommend reviewing the privacy policies of those third-party services to understand how they handle your information.

WordPress also notes that its Privacy Policy tools cannot automatically identify every third-party service used by a website, so website owners need to review their installed plugins and external services separately.

08 Payment Processing

When you make a payment on our website, the transaction may be processed through a third-party payment gateway.

We may receive information necessary to identify and manage your transaction, such as:

• Customer name
• Email address
• Phone number
• Order details
• Payment status
• Transaction or order reference

Sensitive payment credentials are handled by the relevant payment service provider and are subject to that provider's privacy policy and security practices.

09 Sharing of Information

We may share limited information when reasonably necessary with:

• Payment service providers
• Hosting and technical service providers
• Website security providers
• Delivery or fulfillment partners, where applicable
• Customer support service providers
• Professional or legal advisers, where necessary
• Government authorities or law-enforcement agencies when required by applicable law

We only intend to share information that is reasonably necessary for the relevant purpose.

10 Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

11 How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

• The nature of the information
• The purpose for which it was collected
• Customer support requirements
• Transaction and accounting requirements
• Legal or regulatory obligations
• Security and fraud-prevention requirements

Different types of information may therefore be retained for different periods.

12 Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information.

These may include the right to:

• Request information about personal data we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Request information about how your data is used
• Raise a privacy-related concern or complaint

Some requests may be subject to applicable legal or regulatory requirements.

To make a privacy-related request, please contact us using the information provided below.

13 Children's Privacy

Our website is not specifically intended to collect personal information from children.

We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review the matter and take appropriate action.

14 Links to Other Websites

Our website may contain links to third-party websites or services.

These websites operate independently from FITRIYAT and may have their own privacy policies and terms.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

15 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, products, services, technology, or applicable requirements.

When we make changes, we may update the “Last Updated” date shown at the beginning of this page.

We encourage visitors to review this page periodically to stay informed about how we handle personal information.

17 Acceptance of This Privacy Policy

By using the FITRIYAT website, you acknowledge that you have read this Privacy Policy.

Where applicable law requires specific consent for the collection or processing of personal information, we will seek such consent through appropriate means.