Terms & Conditions

01 About FITRIYAT

FITRIYAT is an online platform providing Islamic books, eBooks, educational materials, guides, and related physical and digital products.

02 Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

When using our website, you must not:

• Engage in any unlawful activity
• Attempt to compromise the security of the website
• Use another person's identity or information without authorization
• Provide false or misleading information
• Copy, sell, reproduce, or redistribute website content without permission
• Interfere with the normal operation of the website
• Attempt to gain unauthorized access to our systems or services

FITRIYAT reserves the right to restrict or terminate access where these Terms are violated.

03 Product Information

We make reasonable efforts to provide accurate and clear information about our products.

Product information may include:

• Product name
• Product description
• Price
• Format
• Page or content details
• Delivery method
• Other relevant product information

We also make reasonable efforts to ensure that product images and descriptions accurately represent the products. However, colours and visual elements may appear slightly different depending on your device or display settings.

FITRIYAT reserves the right to modify product information, pricing, availability, or other details when necessary.

04 Pricing

The price displayed on the website at the time of purchase represents the applicable product price.

We make reasonable efforts to ensure that all prices are accurate. However, in the event of a technical error, pricing error, or other mistake, FITRIYAT reserves the right to correct the error before confirming an order.

If an order has been placed at an incorrect price, we may contact the customer regarding the issue and may cancel the order where appropriate.

Where applicable, payments for cancelled orders will be refunded in accordance with our Refund & Cancellation Policy.

05 Order Placement

When you place an order through our website, the order may initially be treated as a purchase request.

We may verify order and payment information before accepting or processing an order.

Successful payment does not necessarily guarantee final acceptance of every order. FITRIYAT may cancel an order due to technical issues, product availability, suspected fraudulent activity, incorrect pricing, or other legitimate reasons.

If an order is cancelled, any applicable refund will be processed according to our Refund & Cancellation Policy.

06 Payments

Payments made through our website may be processed through third-party payment gateways or payment service providers.

Customers are required to follow the applicable terms and conditions of the payment provider when completing a transaction.

After successful payment, order or transaction confirmation may be provided through the email address, phone number, or other contact information provided during the purchase process.

07 Digital Products and eBooks

If you purchase a digital product or eBook, it will be delivered electronically using the delivery method specified on the relevant product or checkout page.

The delivery method and timing may vary depending on the type of digital product.

Customers are responsible for providing an accurate email address or other information required for digital delivery.

If you do not receive your digital product after completing a successful payment, please contact our Customer Support team.

08 Use of Digital Products

Digital products and eBooks purchased from FITRIYAT are provided for personal and lawful use unless different licensing terms are specifically stated for a particular product.

You may not:

• Share purchased digital products with unauthorized persons
• Upload them to websites, social media, file-sharing platforms, or other public platforms
• Resell or redistribute them
• Reproduce them for commercial distribution
• Modify and republish them without permission
• Use them for piracy or unauthorized distribution

Purchasing a digital product does not transfer the copyright or intellectual property ownership of that product to the customer.

09 Intellectual Property

The content of the FITRIYAT website, including our branding, logo, text, graphics, designs, images, books, eBooks, educational materials, and other original content, may be protected by applicable intellectual property laws.

Unless permitted by applicable law or an applicable license, you may not copy, reproduce, modify, publish, distribute, sell, or commercially use FITRIYAT content without appropriate permission from FITRIYAT or the relevant rights holder.

10 Refund & Cancellation

Refund and cancellation rules are described in our separate Refund & Cancellation Policy.

For digital products, eligibility for a refund may depend on the type of product, delivery status, and the applicable refund policy.

Where a refund is approved, it may be processed through the applicable payment method or payment provider.

11 Delivery

For physical products, the delivery address, shipping method, shipping charges, and estimated delivery time may be provided on the relevant product page or checkout page.

For digital products, electronic delivery may be used.

If you experience a delivery-related problem, please contact our Customer Support team.

Where delivery delays occur due to circumstances beyond FITRIYAT's reasonable control, we will make reasonable efforts to assist the customer.

12 Customer Information

Customers are responsible for providing accurate and complete information when placing an order or contacting Customer Support.

This may include:

• Full name
• Email address
• Phone number
• Delivery address, where applicable

If incorrect information results in failed delivery or other order-related problems, we may contact the customer to resolve the issue.

Information about how customer data is collected and used is described in our Privacy Policy.

13 Prohibited Activities

You must not use our website to:

• Attempt to breach website security
• Introduce malware or harmful code
• Create an unreasonable or harmful load on our website or servers
• Conduct fraudulent transactions
• Use another person's payment information without authorization
• Impersonate another person
• Scrape, copy, or reproduce website content without permission
• Violate intellectual property rights
• Conduct unlawful activities

FITRIYAT reserves the right to take appropriate action where such activities are identified.

14 Third-Party Services

Our website may use third-party services, including payment gateways, hosting providers, analytics services, communication tools, security services, and other external services.

These third-party services may operate under their own terms and privacy policies.

FITRIYAT is not responsible for the independent terms, policies, availability, or practices of third-party service providers. However, where appropriate, we will make reasonable efforts to assist customers with service-related issues.

15 External Links

Our website may contain links to third-party websites or external services.

These websites are not controlled or operated by FITRIYAT.

We are not responsible for the content, security, privacy practices, or policies of external websites.

We recommend reviewing the Terms & Conditions and Privacy Policy of any third-party website before using it or providing personal information.

16 Website Availability

We make reasonable efforts to keep our website accessible and functional.

However, the website may occasionally become unavailable due to maintenance, technical problems, server issues, security incidents, internet connectivity problems, or other circumstances.

FITRIYAT does not guarantee uninterrupted or error-free availability of the website.

17 Disclaimer

We make reasonable efforts to provide useful, accurate, and clear information through our website and products.

However, we do not guarantee that all website content or information will always be complete, accurate, current, or suitable for every individual purpose.

18 Limitation of Liability

To the maximum extent permitted by applicable law, FITRIYAT shall not be liable for indirect, incidental, consequential, or other losses arising from the use of our website, products, or services, except where such liability cannot lawfully be excluded or limited.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

19 Changes to These Terms

FITRIYAT may update, modify, or revise these Terms & Conditions from time to time.

Changes may be made due to updates to our website, products, services, technology, business practices, or applicable legal requirements.

When changes are made, the “Last Updated” date at the beginning of this page may be updated.

Your continued use of the website after applicable changes means that the updated Terms will apply to your use of the website.

20 Applicable Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms or the use of our website shall be subject to the applicable laws and jurisdiction of the relevant courts.

22 Agreement to These Terms

By accessing or using the FITRIYAT website, placing an order, purchasing a product, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

FITRIYAT
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